Do your homework. Understanding the specific level of care your loved one may need can streamline your research and help you approach the conversation more effectively.

• Consider, “How would I feel?” Putting yourself in your loved one’s shoes can help you better understand their fears and apprehensions.
• Choose your words thoughtfully. Terms like “assisted living” and “community” are less intimidating than “nursing home” and “facility.”
• Be mindful of your tone. Speak in a calm and reassuring voice, and strive to maintain that tone even if your loved one becomes upset.

• Avoid an “us vs. them” mentality. Offer to involve your loved one in the research process and consider their input. Show them the Saint Haven Manor website, and let them know they can bring their dog and furniture. Including them in community tours may also increase their investment in the process.
• Respect their wishes. If your loved one prefers that you handle the process, respect their decision and work to make the transition as smooth as possible.

Involve an unbiased third party. Bringing someone like a doctor or close friend into the conversation can help keep the discussion focused and grounded.
Get your family members on board. Family tensions can add stress to an already challenging situation. Connect with your family beforehand to ensure everyone is on the same page.